When a Single Select field has the "Other" option enabled, users can enter custom text in the accompanying text input. However, this text input is not exposed as a field token in automations (e.g., "Send an Email" actions). Only the selected option value ("Other") is available as a token. This text is also not available for display in the grid view. So, although users can enter this Other text, we can't effectively make use of it. Current Behavior: Single Select field with "Other" option User selects "Other" and enters custom text (e.g., "Missing x y & z") In automation email actions, only "Other" appears as the field token value The custom text entered by the user is not accessible in automations Requested Enhancement: Allow the "Other" text input to be referenced as a field token in automations, similar to how other field types are exposed. This would enable users to include custom "Other" responses in automated emails, notifications, and other workflow actions. Use Case: Forms and workflows that use Single Select fields with "Other" to capture additional context. Users expect to be able to send the full response (including the custom text) in automated notifications.
