Feature Requests

I need a built-in QR code generator within SmartSuite to create QR codes from URLs in records. This feature would simplify the process, eliminating the need for external tools or coding knowledge. It would be beneficial to have an integrated solution that automatically generates and attaches QR code images to records.

The new image library is great but it should be accessible from within the Document Designer so I can access brand logos etc. Only having option to have a link to a file outwith SmartSuite is now workable

We can now assign the start and end dates in a Due Date field separately in an automation, but we cannot add start and end TIMES the same way. For example, I want to be able to use an automation to create a record where I assign the due date from one field, and then the start time and end time from other field entries to allow for automatic schedule generation. Right now, our only options in update record for a due date field are the "entire field" or the "start date" or the "end date." We need a way to select and set the times as well.

We’d like to request the inclusion of the Sub-Items field in the Form Builder feature set. As a school, this would be immensely beneficial for collecting multiple line-entry data in a structured manner. Some use cases include: Logging participants under sub-events within larger school programs or festivals. Uniforms, Books, Stationery order with multiple sub-items in a single form response. Capturing multiple students or educators linked to a single bus stop. Currently, the lack of native support for sub-item input in forms limits our ability to gather complex but well-organized data directly from stakeholders without needing multiple form responses. We’d love to see this enhancement in your roadmap and would be happy to provide further context or testing support if needed.

I am a little disappointed that there will now be a requirement for a 3 paid license for the Pro version. I am only on Teams but Pro is too expensive for my solopreneur operation and would offer too much for me and now it's way too expensive and way to big. I would like there to be an intermediate level between where it's maybe a $15 per license with $15,000 or $20,000 records with correlating features. I switched to SmartSuite from Airtable because of your clean layout, desire to please customers, and vision for more practical functionality. Airtable is going in a more techy, corporate direction but SmartSuite seems pretty usable for the little guy like me. Thoughts?

I am looking for a built-in or direct payment processing solution within SmartSuite. Currently, I have to integrate with external payment processors like Stripe, Square, or PayPal using third-party tools. A native payment solution would simplify payment-related workflows.

I need the ability to define the amount of times an automation should loop, by passing it a count from a field on the record and not have it tied to having to find other records first. My scenario: I want to create x amount of records, based of a count that is defined on a record. The automation needs to allow for this count to be passed and then create the records / take some other action however many times is defined in the count field. Currently this is determined by the amount of records found in a search, but my use case isn't based on the amount of linked / other records that exist already. Thanks Kevin

I am interested in having the ability to turn on Action-Level Conditions for my Automations. This feature would allow me to set specific conditions for each action within an automation, providing more control and flexibility in how automations are executed. It would be beneficial to have this option available to enhance the automation capabilities.

I would like a built-in feature to prefill forms with linked records. Currently, this can only be done using URL parameters, which is not as straightforward. Having a direct feature to prefill forms with linked records would simplify the process and improve user experience.

Could we please add the ability for an "IF Error, Then..." path of an automation? Currently, if a node in the automation fails, in some automations, this turns off the automation completely. Rather, I'd like for the automation to take an error path that updates a status of the record it's working with to "Needs Review" (or some status choice), notifies our team as it already does, but NOT turn off the automation.