Feature Requests

Allow every color field to be customized with Hexadecimals colors, not only the 20 colors default Pallete

Event-based services organization using SmartSuite for staffing, scheduling, and contractor management Add Native Support for Calculating Time Difference Between Two Time Fields (with Midnight-Crossover Support) Current Limitation: SmartSuite's existing time tracking functions use a stopwatch-style toggle (Start / Stop) that logs total time, but: • No native way to calculate hours between two static time fields (e.g., Start Time and End Time) •Formula workarounds fail when crossing midnight, producing negative values • Difficult to forecast labor costs or evaluate profitability based on accurate hourly tracking • Manual workarounds involve exporting to Google Sheets, which introduces inefficiency and error-prone steps Requested Feature: Introduce a built-in formula or calculated field that: • Accepts two Time fields (Start Time and End Time) • Calculates the duration in hours and minutes Properly accounts for overnight shifts (e.g., 9:00 PM to 2:00 AM = 5 hours) • Allows optional rounding (e.g., nearest 15 minutes) • Can be used with an Hourly Rate field to return a total labor cost Primary Use Case: Forecasting labor costs and analyzing profitability per event, where: • Employees clock in/out at specific times (e.g., 4:00 PM – 12:00 AM) • Hourly employees require a time x rate calculation • Contractors work on flat rates, which are already managed effectively Impact: • Would eliminate manual reconciliation of time tracking via external spreadsheets • Saves hours of admin time weekly for event operations and payroll • Increases confidence in job profitability forecasting • Bridges a gap for staffing, field service, and event-based industries Use case aligns with broader Resource Management feature category

The numbers on the dashboard charts are currently too small and unclear, making it difficult to read and interpret the data. It would be beneficial if the numbers on both the axes and the bars could be made larger and clearer to improve readability and user experience.

In the future, I would like to set different times on different days of the week. This would allow for more complex scheduling scenarios, such as varying class times throughout the week.

I need a built-in QR code generator within SmartSuite to create QR codes from URLs in records. This feature would simplify the process, eliminating the need for external tools or coding knowledge. It would be beneficial to have an integrated solution that automatically generates and attaches QR code images to records.

I have an automation triggered by a form in table A, which takes text from the form and uses it to create the entry in a title field in table B. Table B has it's title field set to "Require entries to be unique" but the automation still creates non-unique entries. Make this stop! And alert the user. (I can clean this up with a merge-records action, but a) I shouldn't have to, why have it "require unique" if it doesn't! and b) I can't alert the user this has happened, so they think they have created a new entry but haven't).

I need a way to view my API call log to better understand my usage and manage it effectively. Having access to a detailed log would help me track API calls and avoid hitting limits unexpectedly.

I want to set up conditional logic in the Update Records action using a formula. Currently, I can only choose to replace or clear values without the option to use formulas for conditional updates. This feature would allow me to apply complex logic directly within the Update Records action, enhancing automation capabilities.

I am interested in having the ability to turn on Action-Level Conditions for my Automations. This feature would allow me to set specific conditions for each action within an automation, providing more control and flexibility in how automations are executed. It would be beneficial to have this option available to enhance the automation capabilities.

I would like to have the ability to email an entire conversation history as a single package. Currently, SmartSuite allows sharing records by email with links, attachments, and files, but it doesn't support sending the entire conversation history. This feature would be beneficial for keeping comprehensive records and sharing complete communication threads easily.