Feature Requests

Automatically store uploaded files to a cloud storage platform like Dropbox or Drive.

Ability to select a specific color using a color dropper for things like texts in document designer. Also to be able to upload an image directly for use in document designer, including PDFs to stick as a background.

When a comment notification is received via email, replying to that email does not post the response back into the comment thread. It would be beneficial if email replies could be integrated into the comment thread, allowing for seamless communication without needing to log into the platform.

I want the option to have 'Save and continue' as the default choice when saving records. This would help users continue working without leaving records half-filled, as the current setup requires manual selection of this option each time.

I am looking for a built-in redlining feature for text fields in SmartSuite to track changes or edits directly within the text fields. This would help in visually indicating changes without manually marking up content using formatting options.

I am trying to move the legend from the right side to the bottom of my stacked column chart. It would be helpful to have an option to change the legend's position to better fit my chart's layout and improve its readability.

I find it time-consuming to manually check the record count for each table to ensure we are not exceeding the threshold. It would be beneficial to have a tracking page, similar to those for automations and API calls, to monitor record usage across all solutions efficiently.

SmartSuite’s date/time picker feels like software from a decade ago. Scheduling requires too many clicks, and selecting times from long dropdown lists is slow. Please modernize the experience with direct typing, natural language entry, keyboard shortcuts, and a calendar experience more similar to Google Calendar, Notion Calendar, or ClickUp. This would improve one of the most frequently used workflows across the platform. Scrolling from 12AM on feels like I'm on an iPhone in 2007. Yes, I know you can type it in but it's very clunky. I also notice issues sometime where the start and end day change without me directly changing them. I don't want to give this much time and thought and double checking when im just making an appointment.

Summary When using the “Link to open record” variable in an automation that includes a Merge Records action, the generated link in downstream steps (e.g., Send Email) points to the original triggering record—even if that record is deleted during the merge. This results in a broken link and creates an unusable output for end users. Current Behavior The automation trigger generates the “Link to open record” variable based on the initiating record. The Merge Records action retains the oldest record and deletes the duplicate (triggering) record. The Send Email step still uses the original variable, which now references a deleted record. As a result, the email contains a link that resolves to a non-existent record. Impact Produces broken links in automation-generated emails. Reduces user confidence in automated notifications. Limits the practical usability of automations involving deduplication. Forces users to manually locate the surviving record, reducing efficiency. Expected / Desired Behavior One of the following improvements would resolve the issue: The “Link to open record” variable dynamically updates to reference the surviving (merged) record. A new system variable becomes available, such as: “Link to merged/surviving record” “Final record after merge” The automation provides a post-merge record reference that can be reliably used in downstream steps. Proposed Enhancement Enhance automation variable handling so that workflows involving record merges can reliably reference the final record state after all actions are completed. Business Value Ensures accurate and actionable notifications Improves end-user experience and trust in automations Supports data quality workflows (e.g., deduplication) without breaking downstream actions Reduces need for manual intervention or workaround logic Use Case Example A deduplication automation merges duplicate records and sends a notification email. The recipient expects a working link to review the updated record, but instead receives a dead link because the original record was deleted during the merge.

I would like to have WhatsApp messaging supported as part of the automation process. Currently, it is not natively supported, and having this feature would enhance communication capabilities within the automation framework.