Feature Requests

I was excited to see the 'Platform AI: Custom Prompt' feature in the June 2025 release video. However, I am unable to find or use it in my automations. It would be great to have access to this feature to enhance my workflow. Could you provide an estimate of when it will be available?

I want to prevent any user, including Solution Managers, from uploading files into Smartsuite. It would be beneficial to have an option to completely disable the 'Files and Images' field for all users, ensuring no one can add or see this field.

I would like to have a direct native integration between SmartSuite and DocuSign. Currently, I have to use third-party platforms like Relay.app to connect the two, which adds complexity to my workflow. Having a direct integration would streamline the process and make it more efficient.

I want to send a single message to a Slack channel that includes all tasks matching a specific status in a specific project, rather than sending individual messages for each task. This would streamline communication and ensure all relevant information is conveyed in one go.

I would like to have the option to use Platform AI directly within Smartsuit automation. Currently, AI features are available through SmartDoc fields, but integrating AI capabilities directly into automation workflows would enhance functionality. This could include using natural language descriptions to generate customized workflow solutions.

I want to create email templates that are unique to each user, allowing only the creator to access and use them. This feature would help maintain privacy and personalization in email communications, especially in a team environment where shared templates might not be suitable for all users.

I would like to have a deeper integration between Outlook and SmartSuite calendars. Specifically, it would be beneficial to visualize my personal Outlook calendar directly in SmartSuite's Calendar view, move events between calendars seamlessly, and time-block personal calendar events with SmartSuite tasks. This would enhance productivity and streamline my scheduling process.

There's currently no built-in right-click option to open solutions in new tabs. This is basic feature in other online platforms, so I hope we can have this option soon here

The search field when click on the Linked Record field is too boad. I would like to type "Exact Match" word show me only those fields. Please be aware that changing filter by conditions is not available for Contributors, Assignee+ etc. I would like to have ability to search by "Exact Match" using for example "" in the search bar. It would save way more time

I would like to have the ability to conditionally show or hide entire dashboard tabs based on certain criteria. Currently, conditional visibility is available for record sections, but not for dashboard tabs. This feature would allow for more dynamic and customized dashboards.