Feature Requests

When an email is sent having that be a trigger for an automation to begin in SmartSuite

Show error/send alert when emails did not successfully send (typically due to maximum size attachment reached).

Allow starting the email (type in Sue) and it predicts ( sue@company.com ) via contact list already made and attached to the record.

I want to set up my own email accounts (preferably multiple ones) using SMTP. This way, I can easily configure auto-replies for forms. It will allow me to do a lot of nice things with the forms efficiently.

It would be very helpful to see the email recipients directly in the display without having to click the reply button. This would streamline the process and make it more efficient to quickly identify who the email was sent to.

I would like the ability to link a specific email address so that when customers send their requests to this email, it automatically creates a ticket directly in SmartSuite. This would streamline our support process and ensure no customer requests are missed.

I am trying to get better at using the communications center, but I don't see how to resolve an email item. It would be helpful to have a feature that allows resolving email items, similar to the checkbox shown in the help section video.

We use image signatures with our company branding in our emails. It would be very helpful if we could insert these image signatures directly into the email body or template within the Communication Center.

At the moment, I can only reply to emails from the Email Tab. It would be very useful to have the ability to forward emails directly from this tab as well.

Hi SmartSuite Team, I would like to propose a feature that allows the insertion of action buttons within the body of emails generated by SmartSuite. These buttons could trigger specific actions via webhooks. This feature would be particularly useful for: Approvals or Rejections: Users could approve or reject requests directly from the email by clicking a button. Receipt Confirmation: Allow recipients to confirm that they have received and read a document or notification. Event Follow-Up: Insert buttons allowing recipients to RSVP or sign up for an event or meeting. Triggering actions via webhooks from buttons embedded in emails would greatly enhance the interactivity and efficiency of email communications. It would also allow seamless integration with other systems and existing automations.