Forward emails from the Email Tab
Jon Darbyshire
Hiya Nouran Diaa, thanks for sharing with us! Following up on this:
- Can you provide more details on how you envision the forwarding feature to work within the Email Tab?
- Are there any specific information or options you would like to have when forwarding an email from the Email Tab?
- Do you often need to forward emails to the same recipients or does it vary each time?
N
Nouran Diaa
Hello Jon Darbyshire,
Thank you for getting back to me on this topic!
- It would be beneficial to add a "Forward" option for the emails received in the records. This could be included in the list of existing options (attached screenshot).
2.We need the capability to forward any received email to any recipient, whether they are inside or outside our company. It is also important to have the option to write a new email to accompany the forwarded message.
- Recipients vary all the time. For example, we often need to forward emails from an Embassy to various applicants daily or to another authority. Since we use one record per applicant, we should have the flexibility to forward emails to different recipients based on the specific record.
I hope this clarifies, thank you for your consideration!