Feature Requests

Would like to be able to create a signature line for the emails in the Communications Center.

Would like to schedule a specific date and time to send an email from a record. One use case is as a reminder regarding that record.

Ability to choose the email alias from email automations to be sent 👍

We use image signatures with our company branding in our emails. It would be very helpful if we could insert these image signatures directly into the email body or template within the Communication Center.

Emailing out is awesome, if someone responds to that email they are automatically sent to the comments, but bringing emails into a specific record using a chrome or gmail extension is what I am requesting(ie see clickup's). This was possible in ply, but currently without custom code writing, ply is no longer able to list the records we need to see to make the selections.

My real job is an architect... I coordinate the BIM part of design and construction projects. I deal with 1000's of emails & text messages from sometimes over a 100 people over a 1-5 year design project. NO ONE has a good solution to organize this chaos. Tracking communication by record could revolutionize this problem. I would love to work close with you on solving this problem!

Hi SmartSuite Team, I would like to propose a feature that allows the insertion of action buttons within the body of emails generated by SmartSuite. These buttons could trigger specific actions via webhooks. This feature would be particularly useful for: Approvals or Rejections: Users could approve or reject requests directly from the email by clicking a button. Receipt Confirmation: Allow recipients to confirm that they have received and read a document or notification. Event Follow-Up: Insert buttons allowing recipients to RSVP or sign up for an event or meeting. Triggering actions via webhooks from buttons embedded in emails would greatly enhance the interactivity and efficiency of email communications. It would also allow seamless integration with other systems and existing automations.

The ability to send and receive (sort of) emails through a connected google workspace or outlook account in the communication center was a tremendous step forward. My suggestion/request is to now make the communications center a fully featured email inbox. Emails sent through automations should behave the same way as emails sent manually in the communications center. Currently you can only get automated emails to display in the comments section, not the email section. By contrast, with the manual email functionality, not only do the emails log to the email section of the com center in the record, but the recipients response also logs to that record. Not the case with automated emails currently. Would be great to be able to receive NEW emails into the communications center or a central communications recent (think the MY task section) and then apply it either manually or through automation to the correct records where it would log as an email in the communications center. Some of this can be done via the automation features, but not all of it. I also worry about automations being eaten up by incoming emails. Would be great to be able to send emails from a central comms center (again, the My tasks section is pretty close) and associate the email to the desired record as part of the process of composing and sending the email.

Right now, emails sent through the Communication Center show an unhelpful duration since sent like "2 months ago". I need to know the date an email was sent. Please just show this instead. It would actually take up less space.

Similar to Gmail or other providers, it saves the email once an email is sent to that address, and opens a list when you start typing.