True inbox
Brian Dollen
Merged in a post:
New Emails sent TO "name"@smartsuite-inbox.com go nowhere 🤯
W
We Have A Tender
We understood that there are plans to directly use our Microsoft or Google email accounts in spring 2024.
Meanwhile, can we have at least the ability to receive all new emails sent to "name"@smartsuite-inbox.com centralised in a place?
Using the feature to send Emails in the Communication Center is helpful just in the scenario where our clients actually respond to that email thread. If the clients want to send a completely new email to "name"@smartsuite-inbox.com we will never receive it which is unreliable in the end to use this feature at all.
For a past Clickup user this is a big no-no.
We need more love to this feature request guys :D Smartsuite for the win!
Hyde Phillips
It looks like, even now gmail and outlook have been integrated, new emails still don't show up in the comms thread... As suggested this does render the comms thread obsolete as a CRM solution, because part of the point of a CRM is to show ALL the comms in one place... Any updates team?
S
Smohr
I would like to have a personal email inbox in SmartSuite in which a new email would be a trigger that can be used in automations. One use case for this would be an simple email-to-task-interface. To protect the inbox from attacks a whitelist filter with allowed email domains would be helpful. I wouldnt use the SmartSuite email account for customer communication. That should be done with my company email account.
6
6 Stars Cleaning
I would really want to use this feature but scared about this thing. What if the client update the records by mistake with this bizarre email for the future communications and opportunities? Jon Darbyshire
M
Mary Bone
I had the very same question the other day, would be nice to see all emails in an inbox on the front end, a view of all incoming emails, something.... thanks for the suggestion.
quarfinite
Peter Novosel really hope this will be discussed 😁