Trigger: At scheduled Time to repeat every Business Hour | Voters

Trigger: At scheduled Time to repeat every Business Hour

Alex Stoica

Ability to have automation to Trigger: At scheduled Time to repeat every Business Hour (or Custom Hourly range)

So Repeat the trigger every hour only between 9-5 for example.

November 17, 2024

Jon Darbyshire

Great to hear your perspective, Alex Stoica! I have a few more questions for you:

What specific business hours should the trigger be active for, and are there any exceptions to these hours?
Should the trigger account for different time zones, and if so, how should it handle them?
Are there any specific actions or conditions that should be associated with the trigger when it activates every business hour?

Alex Stoica

Jon Darbyshire Hi Jon, for example Zoho implemented this in a way you can set your custom business hours in the account settings and in every automation you will set in the Workflows section you can insert a condition about considering your business hours.

Alex Stoica

For example a simple email automation. 
When Status is X -> send email. 
But: send this only if triggered in business hours or schedule it in the next available slot to be sent