Different User Roles and Pricing for Portal-like users (as promised back in Sept 2024)
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Dave Hyndman
I need to add (many) external users to interact with specific, limited-functionality Dashbaords ... a portal.
Back on Sept. 18, 2024, in the "What's New in SmartSuite: Next Generation Dashboards" Youtube video, Jon Darbyshire said the following (at 1:04:57):
"We’re going to have a new role coming towards the end of the 4th quarter that we’ll announce more in the next couple of weeks that will be a hybrid (role), that will allow you to give access to certain information in a single instance, maybe to a single dashboard for a much reduced cost. ... It will eliminate the need for you to think about external portals if you want to keep everybody in the context of your authentication inside of Smartsuite … paid for differently."
It's now March, 2025 and there's no sign of this. There's not even an entry for it in the Roadmap / Feature Requests (that I can find). Is this still coming?
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Dom Hubble
While I'm new to Smart Suite (and impressed by it) the pricing doesn't make any sense for portal users - it's way too high. As a result, I'm looking at other decoupled front end - back end solutions for our simple membership portal project (about 450 companies, amounting to about 3000 users). A Weweb and Supabase combo could be a fit. Alas, I wish it could all just be done within Smartsuite (with reasonable pricing - say max USD $60/mth/1000 external authenticated block of users?)