Allow "Following" Notifications at the App Level
D
Diana Jackson Dean
Currently, I have to "follow" each record I want to receive notifications for when an update is made. I would like the ability to opt-in to receive notifications any time ANY record in an app is updated. So I am requesting the current "follow" feature be duplicated to allow opting in at the app level.
An example use case is a task app. I want to be notified anytime the record is updated.
I understand that I can set up an automation, but I don't necessarily want an email notification, I want a SmartSuite notification.
Additionally, if there was a setting to change the default to auto-follow each record in a specified app without having to do it individually, that will also suffice.
Tim Johnson
Agreed. Any notification that can be sent should also be able to be sent as a SmartSuite notification - with settings for when they show up. That way, I can use the SmartSuite app on my phone to get actionable notifications that I can then do something with, rather than having to set up an automation to send me an email - ballooning my inbox - and then switch apps to be able to take action. The more I can do inside of SmartSuite without having to leave the environment the better.