Ability to choose comments pane to be open/closed by default once pane is populated | Voters

Ability to choose comments pane to be open/closed by default once pane is populated

Will LeMaster

Once there has been activity in a given record's comments pane, it would be great to have the choice as a default setting, to have the pane open or closed when viewing that record.

2 days ago

Jon Darbyshire

Great to hear your perspective, Will LeMaster! I have a few more questions for you:

Can you provide more context on how you typically use the comments pane in your workflow?
What is the impact on your experience when the comments pane is open versus when it is closed?
Are there specific scenarios where you would prefer the comments pane to be open or closed by default?