Ability to add Reactions to Replies | Voters

Ability to add Reactions to Replies

AlexM

It appears that SmartSuite currently only allows reactions to be made to the root comment in the comments section. (Like/Love/Laugh/etc.)

We should be able to show our approval and emotions to all messages in the comment chain!

October 4, 2023

Nate Montgomery @ SmartSuite

Merged in a post:

comment/reply reactions

Nick Yates

it would be good to be able to react to replies of other comments with a thumbs up/emoji like you can for regular comments

July 5, 2024

Nate Montgomery @ SmartSuite

Merged in a post:

Thumb up in Communication Center also for replies

Stefan

It should be possible to use the thumb up feature also in replies, not only in the initial post.

July 5, 2024

Ara Bozadjian

Just to chime in, fully agree... we just Reply with Emoji comments for now. 🤷🏽‍♂️

Jon Darbyshire

Hey Stefan, thanks for your feedback! I have a few more questions for you:

Can you provide more context on how you envision the thumb up feature working in replies?
Are there any specific scenarios where you think this feature would be particularly useful?
Do you have any suggestions on how the thumb up feature in replies should be displayed or function differently from the initial post?

Stefan

Hi Jon Darbyshire, 
1) a text reply could/should also be "approved/acknowleded" by a thumb up icon. Why only the initial post and not every post of a conversatzion.
2) the szenario is a conversation between two or more users in the communcation center of a record.
3) I would say, that the behavior should be the same, but the thumb up symbold should be displayed next by the reply

Jon Darbyshire

Hey Nick Yates, thanks for your feedback! I have a few more questions for you:

Can you provide examples of the types of emojis you would like to use for reactions?
Would you like the ability to react to all replies or only certain ones?
Do you envision these reactions being visible to all users or only the user who made the original comment?

Nick Yates

Jon Darbyshire a simple thumbs up would be perfect, just to acknowledge I saw their reply on all replies. Yes visible to all.