This is a very useful enhancement of the Kanban view but it needs to be developed further. Much of the SmartSuite UI makes poor use of screen space. There is often, in my opinion, too much white space. I think some user selectable adjustments to the amount of real estate devoted to white space would be greatly appreciated.

In particular, the Kanban view is poorly optimized. There is just so much wasted space. The use of colors and icons should be considered and the ability to set a record to a certain color should be rules based. Records that meet certain criteria could have a color on the border of the card. Another condition could highlight the top edge of a card. Still other conditions could show one or more icons. The design objective is to allow a user to quickly identify a card that is "late" or "unpaid balance" or "shipment not received" etc.. Similarly, a card that also has more than 3 tickets associated with it might generate another color on the card to really make it stand out so somone can address it.