new
Enterprise
Signature
SmartSuite for Microsoft 365
We’re introducing the initial release of Office 365 integrations, establishing a secure and controlled foundation for connecting O365 at the workspace level. This release focuses on connection management, permissions, and system email behavior, with additional functionality planned for future phases.
Key Highlights
- Office 365 Integration: Workspace-level support for connecting Office 365 is now available for Enterprise and Signature plans.
- Explicit Enable/Disable Controls: Integrations are disabled by default and must be explicitly enabled by an Account Administrator.
- Permission-Based Access: Only Account Administrators can configure or modify Office 365 integration settings.
- System Email Configuration (Phase 1): System email behavior is now tied to the Office 365 connection state, with safe defaults in place.
- Secure Defaults by Design: Workspaces remain protected until an administrator intentionally activates the integration.
How It Works
- Account Administrators can connect Office 365 from a new Integrations section within Workspace Settings, with clear success and error feedback during setup.
- Once connected, system emails are sent via the Office 365 email bot using the configured system email. Until a default email is set, messages continue to send from noreply@smartsuite.com
- Administrators are prompted with confirmations when disabling or removing the integration, and notification emails are sent to ensure visibility and accountability.
- Email settings automatically adapt based on whether Office 365 is connected, exposing configuration options only when applicable.
- A workspace-level flag ensures Office 365 remains inactive until explicitly enabled, establishing a secure baseline for future enhancements.
This initial release establishes the core Office 365 integration framework, enabling future expansion into Communications Center and automation workflows in upcoming phases.