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Mobile
Mobile: Shared Forms Support
Shared Forms — public-link forms that any recipient can fill out without a SmartSuite login — now open natively inside the SmartSuite mobile app on iOS and Android instead of the mobile browser. Recipients tapping a shared form link on a phone or tablet with the SmartSuite app installed land in the app itself, keeping form submissions in one place alongside the rest of their SmartSuite work. Event teams collecting attendee registrations, HR teams running employee satisfaction surveys, and customer success teams gathering feedback from mobile-heavy audiences all benefit from the tighter mobile experience.
Key Highlights
- Native App Handoff: When a recipient taps a public form link on a device that has the SmartSuite mobile app installed, the form opens in the app instead of the mobile browser. Matches the native experience the app already provides for Grid, Calendar, Card View, Chart View, and Internal Forms.
- Same Submission Behavior: Public-link submissions still don't require a SmartSuite login, still track SmartSuite Form as the Created By value (matching Shared Form semantics on desktop), and still respect any form field / submission logic configured on the underlying Form View.
- Completes the Mobile Forms Story: Shipping alongside Mobile: Internal Forms Support — together, Internal Forms (logged-in members, permission-aware) and Shared Forms (public link, browser-independent) now both work natively on the mobile app.
- No New Configuration: Form authors don't need to enable a mobile mode. Any Shared Form with a public link automatically routes to the native app when the recipient has it installed.
How It Works
- Publish a Form View with the Shareable Link option — same setup as before.
- Distribute the link (email, chat, embed on a website, share in-app) as you normally would.
- When a recipient taps the link on a phone or tablet with the SmartSuite mobile app installed, the form opens in the app.
- The recipient fills in the form and submits. The submission is recorded exactly as before — SmartSuite Form remains the Created By value, form-submission automations fire, and the underlying Form View permissions apply.
With Shared Forms on mobile complementing this release's Internal Forms mobile support, SmartSuite's mobile Forms coverage closes — both form modes work natively on phone and tablet, and the recipient experience matches the tighter native handling the app already provides across other view types.