pull just first name from filled full name
Brian Dollen
Merged in a post:
Select which parts of "Full name" field are used when sending emails in record communication
Kaitlin Pierce
We have progress with using the Name field in automations, but I notice that when composing an email in the record communication panel, you can't select which parts of the Full name to use. For example, when addressing the recipient, you can only select the entire field to enter rather than having a "+" to select "first" or "last." Can we update this please?
Alex Stoica
Yes, until this is solved, the Full Name field is not reliable on long term
Daniel Shanahan
Or any field, for that matter. For example, I might have a Salutation field that has different data than the First Name field (e.g. Charles | Smith | Chuck).