Link to the solution from Notifications
I
Irfan Khan
When checking notifications, I would appreciate the ability to click on an item to be directed to the corresponding solution. Often, I require additional information, necessitating access to the solution itself. While there are workarounds, making the solution name clickable within the notification would be a straightforward fix. Currently, I use links in the helper text of the title field, which allows me to click through when viewing the record, but this method is cumbersome when applied to each solution.
Jon Darbyshire
Hey Irfan Khan, thanks for your feedback! I have a few more questions for you:
- Can you provide more details about the type of notifications where you'd like this feature to be implemented?
- Are there specific types of solutions you frequently need to access from notifications?
- How often do you find yourself needing to access the solution directly from the notification?