Integration Option: Web Hook
in progress
Brad Ullery
It would be great for an automation to send a Web Hook (or HTTP Post). Ideally the message would include the record data so an API call is not required to get the record information.
But, at a minimum, the record id and the trigger detail would be useful to know if a record was created or updated.
Allowing a Solution Manager to create a custom webhook provides the ability to interact with virtually any REST-compliant API, opening up access to thousands of additional systems (even custom software APIs that are not publicly available). With support for inserting SmartSuite data into the outbound URL, parameters, header information and request body payload, SmartSuite can power complex integrations that support any type of workflow.
The addition of webhooks as triggers supports the reverse scenario - SmartSuite receiving data from any external system that supports outbound webhooks. Solution Managers will be able to create a custom URL for receipt of the webhook request, and then use any SmartSuite action to further process that data.
With an inbound webhook SmartSuite could receive data from custom internal applications that drive a business's core workflows. Team members would then be able to process that information inside of SmartSuite to complete their work, eliminating the need to create custom software or replacing dated or unintuitive interfaces.
Dave Bayless
In today's feature update webinar, Jon Darbyshire said the team was pushing for a 2Q24 release. Apparently, it's a pretty big lift due to various interdependencies. In the meantime, I've been using a workaround by triggering a send email action in SmartSuite to an Email Parser by Zapier mailbox. I look forward to simplifying my life with a webhook action :)
D
Danny Shor
Hi, this has been marked In progress a year and a half ago :(
I have clients that needs this functionality and can't migrate from Airtable without it. Webhooks nowadays are a basic functionality...
Any estimation on the timeline for that?
Theis Vincent Nordahl
Yeah if this goes through I'm migrating from Airtable for sure 😄
M
Mezar Chakwa
Any estimated timeline on this? I have two clients on Airtable waiting to migrate.
J
Jan Meinecke
Agreed! It would pretty much unlock all Automation use cases that are keeping users on Airtable
Dave Bayless
Jon Darbyshire, any update on when a webhook action is going to be available?
TJ Zuvic
Any update here? Will migrate from ClickUp once this has been shipped
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Pinny Geliebter
Hello SmartSuite team. Is there any update on this feature?
C
Cor Schutte
Hello Jon Darbyshire - Super excited about this critical feature. Any idea when this would be available?
K
Kevin Mann
Cor Schutte: Jon Darbyshire Same! Excited to for any updates on this front
Jon Darbyshire
in progress
This feature is now in development. We are first implementing a Web Hook action and will be adding the Weh Hook Trigger.
B
Brandon Hull
Jon Darbyshire: This is great news.
T
Tom
Jon Darbyshire Inbound Webhook is the missing link for so many functionalities! :)
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